Webshop Quality Mark of inSilk

inSilk has a Webshop Quality Mark. With a quality mark, you as a customer can feel even more secure in the fact that we will do the utmost in order to handle your order as correctly as possible.

Please click here for our official listing

Stichting Webshop Keurmerk (Foundation for Webshop Quality Marks) has been the most important branch organisation as well as the most important homeshopping quality mark for homeshopping businesses that mainly offer their products and services through the internet. Shops that are associated with the Dutch Webshop Keurmerk are under independent supervision of the Foundation. The Stichting Webshop Keurmerk aims to protect consumers against unsound webshops and/or homeshopping businesses.

On 17 April 2008 Webshop Keurmerk has undergone the quality mark test of the Ministry of Economic Affairs. The test was performed by the Raad voor Accreditatie (Council of Accreditation).

In the test it is tested whether a quality mark and the way a quality mark is granted, is trustworthy. The trustworthiness is expressed in a number from 1 to 10. Webshop Keurmerk received the highest score: a 10.  Please click here for the report.

A trustworthy quality mark means:

  • that only the owner of the quality mark decides who can sport a quality mark on their product or service,
  • that it is obvious what the quality mark stands for,
  • that it is obvious what requirements a product or service should meet in order to be allowed to sport the quality mark and that the quality mark checks whether a product or service that sports the quality mark is actually qualified for this
  • that it is checked whether all information on a quality mark is public and therefore easy to find for you as a consumer.

Please check  www.consuwijzer.nl for more information.

Contrary to some other quality marks, Webshop Keurmerk is independent and the aim of all associated web shops is to look out for their consumers’ interests as best as possible.

The Webshop Keurmerk was established at the moment that the Consumentenbond (Consumers Association) announced that it would end all its activities relating to the Webtrader logo. Many web shops that were allowed to use the Webtrader logo on their website decided to join the Webshop Keurmerk. The conditions of the Webshop Keurmerk are based on the conditions that the Consumentenbond used before them. In order to guarantee independence the management is now handled by Stichting Webshop Keurmerk.

Shops that are associated with Stichting Webshop Keurmerk are obliged to comply with European and Dutch laws and regulations as well as the Quality Mark code. One of the aims of the Stichting Webshop Keurmerk is to increase consumer trust in internet, phone, catalogue and postal sales.

You can find more information on the website of Webshop Keurmerk

SERVICE
Satisfaction Guaranteed
Webshop Quality Mark
Return shipment
F.A.Q
Conditions - Privacy
ABOUT US
Contact
About inSilk
Customer service
Send Email
ORDERING
Order confirmation
Change or cancellation
Shipment
Shipping costs
WARRANTIE
Defect product when delivered
The product has become defect
Wrong order
Wrong delivery